Depot Contracts:

Send your printers to us for fast, factory-trained repairs.

Depot contracts are offered on most models of popular bar code printers and scanners.
Call us at 1-800-358-2922 or email us for info on your specific model.

• Unlimited repairs for life of contract
• Most contracts offered in 1, 2, or 3-year terms
• No RMA numbers necessaryjust send your equipment to one of our convenient repair centers with a brief explanation of the problem. Note - you must reference your contract number on the box!
• Repairs are expedited within 24 to 48 hours
• All parts (excluding printheads) and labor are included with depot contracts
• Standard return freight (UPS Ground) included in contract pricing
• Semi-annual preventative maintenance contracts included
• One annual fee - no hidden charges
• Minimal upcharge for factory-installed options (cutters, external rewinders, etc.)
• Contracts including printheads also availablecall for details

Depot with Loaner Contracts
Receive a replacement printer to use while yours is being repaired!

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  • Free, equivalent loaner printer whenever printer needs repair
  • Same day loaner shipping for requests placed by 4:00pm EST
  • Loaner printers shipped UPS Red at no extra charge
  • Return shipping of repaired printer included in cost (UPS Ground or equivalent)
• Available on select models of Cognitive printers
• All the benefits of standard Depot Contracts, plus:
• Valid credit card required for loaner security; no charges made unless loaner is not returned